Ampersand Avenue Last Updated: March 2nd, 2022
This Privacy Policy describes how Ampersand Avenue ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from ampersandave.com (the "Site").
Information We Collect
Information You Provide
When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. If you create an account, we collect your name, email address, and password. When you contact us at support@ampersandave.com, we collect your name, email address, and the contents of your message.
Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We collect this information using cookies (data files placed on your device), log files (which track actions on the Site including your IP address, browser type, referring/exit pages, and timestamps), and web beacons, tags, and pixels (electronic files used to record browsing behavior).
How We Use Your Information
We use the information we collect to fulfill orders and process transactions, including processing payments, arranging shipping, and providing invoices and order confirmations. We also use it to communicate with you and respond to customer service requests; to send promotional communications where permitted by law (you can opt out at any time); to optimize and improve the Site through analytics; to screen orders for potential risk or fraud; and to comply with applicable laws and regulations.
Sharing Your Information
We share your Personal Information with third parties to help us operate the Site. These include:
Shopify powers our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
Payment Processors process payments made to us. Your payment information is provided directly to our processors, whose use of your information is governed by their own privacy policies.
Shipping Carriers receive your name and shipping address to deliver your orders.
Analytics Providers such as Google Analytics help us understand how customers use the Site. You can learn more about how Google uses your data at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout.
Marketing and Advertising Partners may receive information to deliver targeted advertising, including platforms such as Meta (Facebook/Instagram), Google Ads, and email marketing services.
We may also share your Personal Information to comply with applicable laws, respond to lawful requests for information, or protect our rights.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:
Facebook: https://www.facebook.com/settings/?tab=ads Google: https://www.google.com/settings/ads/anonymous Digital Advertising Alliance: https://optout.aboutads.info/
Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a resident of certain jurisdictions, you may have the right to access the personal information we hold about you, request that your personal information be corrected, updated, or deleted, and withdraw your consent to our processing of your information. To exercise any of these rights, please contact us at support@ampersandave.com.
If you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests. Your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@ampersandave.com or by mail at:
Ampersand Avenue ampersandave.com support@ampersandave.com